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Cash back in my account is listed as Unavailable. What does that mean?

Last Updated: Apr 23, 2013 05:51AM CST
Cash back becomes Unavailable when the store notifies Extrabux that the purchase may be fraudulent. In rare cases, your purchase may incorrectly be marked as fraudulent. If this is the case, please let us know and we will review the purchase with the store and change the cash back to Available if appropriate. Until we hear from you we will need to withhold payment of this cash back, so please Contact Us.
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